Galpho
Let’s get you unstuck.
Most issues come down to a disconnected drive, a filter left on, or a task that has not finished yet.
A good place to start
Four quick checks
- Make sure the source drive or folder is available.
- Finish or cancel any scan, duplicate check, conversion, or resize still running.
- Clear the search box and check the active library filter.
- Open Galpho’s Activity Log and look at the latest operation.
Why is a folder or file missing?
Confirm the folder is part of an active Galpho library and that the drive is connected. Clear the current search and switch the media filter to All. Then rescan the affected library.
Does adding a library move my files?
No. Galpho indexes the folders you choose. Moving or copying happens only when you run an organization plan.
Can I stop a long operation?
Scanning, duplicate analysis, conversion, and resize can be cancelled where it is safe to stop. Wait for the activity state to confirm the stop before starting another task.
Why does Galpho show an unsupported item?
The file may use a format the viewer cannot show directly. Galpho can still list it, and for some formats it can make a compatible copy while keeping the original.
Where does Galpho keep its library?
The working index stays on your computer. Your photos and videos remain in the folders you chose, and they stay accessible without Galpho.
How do I verify the installer?
Compare the file’s SHA-256 value with the checksum on the Download page. The current installer is Galpho-Setup-1.22.70.exe.
Still stuck?